What Does a Concierge Do in a Hotel?

Have you every looked at the facilities and services offered by a luxurious five-star hotel and seen concierge service and wondered why this is so important or what a concierge actually does in a hotel? Having a concierge service can be beneficial and help you have a more relaxed, enjoyable and memorable stay.

A concierge works at a hotel deck where they provide clients with a range of services to help them have the best experience when visiting their location. This is very different from reception as they do not handle any administrative tasks within the hotel, so you cannot go to the concierge to book you in, but they will be able to provide you advice and assistance on the check in process and where to go to get booked in and taken to your room.

You will find that a concierge will have extensive area knowledge and be able to provide you with useful services, such as arranging a car hire for you on your chosen dates. You may be in a strange city and caught a taxi to your hotel and now you want to explore at your own pace without relying on someone else. They will be able to secure you the best deals so you are guaranteed to pay the best prices for hiring a car for the period that you need them for.

Another service provided by these hotel staff members is to arrange tours and book clients on tours. If you want to explore the area, see all the sights and enjoy a cost defective experience, then the concierge service will be able to assist you. You can discuss your tour requirements and expectations with the concierge and they will be able to make recommendations and point you in the right direction so you get the best experience.

A concierge will also book your spa treatments for you. Whether they have an on-site spa or they have access to a nearby spa. They will ensure you get the treatments you want whether it’s a relaxing massage or a cleansing facial. They will be able to provide you with information on pricing and more so you can make the right decision based on your particular needs.

Whether you want to dine in the hotel restaurant or you want to find a celebrity restaurant nearby, the concierge will not only be able to make recommendations but they will make your reservation for you, saving you time and energy in the long run and ensuring that you don’t have to run around making reservations when you are on holiday.

Depending on where you are staying, there may be shows, operas, ballets on that you want to see. If you want to see one of these shows, the concierge will be able to advise what is on and book your tickets to ensure you get the see the production you don’t want to miss.

A concierge is there to recommend and direct you. They are a wealth of information and they can help you with anything from finding the nearest train station to helping you find your way to the top sights and attractions. They will book your taxi, car hire service or make your restaurant reservations. These individuals are customer orientated and will go out of their way to ensure that all guests have the best stay when staying in their hotel.

Motor Insurance Quotes – Are Motor Insurance Quotes Legally Binding?

Q: Are the motor insurance quotes I receive from insurance companies binding? If so for how long?

A: The answer to that is yes and no. Let us explain. If you receive motor insurance quotes from an insurance company – then that is the price they are going to charge you. However, they are not legally bound to quote you the same price if you call them back three days later.

It is likely you will receive the same quote from the same company provided there were no incidents from when you first received the quote, but just because it is likely doesn’t mean that the company is bound to stand to by the earlier quote.

A good way to find out how long the quoted rate is good for is to ask the agent or representative who is giving you the quote. Be wary of a hard sell at this point however as the agent is going to realize you will be requesting quotes from other companies.

Motor insurance quotes are liable to change suddenly due to market changes, new insurance legislation, or a driving offense that may have occurred. To avoid this we recommend doing all of your insurance shopping over a one or two day span. This will ensure you get the price that was quoted to you.

Lastly, we strongly recommend that you take comparison shopping seriously when it comes to finding the best deal on auto insurance. While it may sound like common sense, there are many drivers who don’t take the time to compare quotes from different companies and end up overpaying for their coverage as a result.

Pre-Employment Testing

As the job market becomes increasingly competitive, many employers are resorting to pre-employment testing to determine the best candidate for the job. While resumes provide employers with some insight into the capability of applicants, a relevant test can really help narrow the field. Unfortunately, there are also several disadvantages to pre-employment testing. Additionally, there are strict laws prohibiting discriminatory or disrespectful questions from being asked.


Pre-employment tests provide employers with a number of advantages. Some such perks, include:

• Employers can identify positive traits within candidates, such as integrity, competence, motivation, and reliability

• Employers can identify negative traits within candidates, such as substance dependency and inclinations toward theft

• Provides further insight into candidates

• Can help determine differences between candidates who seemed equal after evaluating their resumes and undergoing an interview.


Unfortunately, pre-employment testing is also disadvantageous for many employers. Some drawbacks include:

• Test results are only one factor of the hiring process. Employers should base their decision on other factors, such as their experience, qualifications, and interview.

• All tests administered by employers must be certified for validity and reliability

• Test results are not necessarily indicative of applicants’ ability to perform their job. Instead, tests focus on applicants’ potential.

• Testing conditions must be fair and consistent for every candidate

• Testing may eliminate some candidates who are highly qualified, but do not perform well on tests

• Applicants may react poorly to the test. Additionally, if they believe the test was discriminatory, they can legally challenge the test.


When writing tests, employers must be aware of the laws pertaining to employment testing. Any questions which require applicants to divulge something about themselves that could result in discrimination is illegal. For example, employers cannot ask about an applicant’s:

• Age-Some employers discriminate against older applicants because they assume that the older they are, the more pay they will request.

• Race/Ethnicity-Race and ethnicity are irrelevant factors when applying for a job. This law protects minorities from discrimination.

• Disability status-Some employers will discriminate against persons with disabilities, even if they will not impede the applicant’s job performance. The Americans with Disabilities Act prohibits employers from asking questions pertaining to an applicant’s disability status.

• Sexual preference-Because sexual preference is private and irrelevant to one’s job performance, employers are prohibited from inquiring. This law protects members of the LGBT community who might otherwise be discriminated against.

What Are FSA Employment Checks?

The pre employment background checks are the standard procedure for hiring in almost every successful organization. The FSA checklist is a useful tool to use for verification and better assessment of the potential employees.

The Key FSA Employment Checks include the following areas

1- Past Employer Reference

2- Education Document Authentication

3- Character Reference

4- Identity and Address verification

5- Credit History and similar issues

6- Criminal History

7- Directorship History (where applicable)

The FSA Employment checks include some few key steps like the cross verification of the references being provided. It depends upon the nature of the job for which person has been selected to really seek the back ground reference checks. For the person being considered on sensitive jobs, this reference can be started right from the first employment.

The verification of the Education credentials is done too; the universities or the institute where the person has graduated is asked for the authentication of documents too. This is important step if you are hiring a person from another country. Although there are certain degrees that might be accredited for being equal to U.S. degree, but most of the time gaps can be there regarding the whole study curriculum being out dated.

The FSA Employee Checklist is important also as the CVs tend to over state and include a lot of information that might not be true, so better find out this before hand then later. The checking of relevant professional qualifications and licenses is important step for assessing the candidate capabilities in true light.

The character checks has significance too, as this verification alongside the criminal record or ID background can confirm the social standing of the employee easily. The directorship information can determine the candidate ability in so many others light also. There are some important clauses that can affect the selection process very easily in case of the director ship being involved so it’s important where applicable.